1) Which login is which
Free access
- Enter your email, type the 6-digit code we send you.
- No card, no account.
- Limits: 5 Mbps, 30 minutes, then reconnect, 2 hours a day, 1 device.
Plan login (Sign in)
- A VPN username and password that belong to your Stealth VPN plan.
- Shown in your dashboard and emailed to you when the plan is set up.
- No limits; up to 5 devices at once.
Important: your plan's VPN login is separate from your TorSentinel website account. The website email and password do not work in the app, and changing one does not change the other.
2) Free access with an email code
3) Sign in with your plan login
Repeat on each device, up to 5 at once.
4) Where to find your plan login
- In the email we sent when your Stealth VPN plan was activated.
- In your dashboard: sign in to the website, open your Stealth VPN service, and look for the VPN login on the service page. Only the last characters of the password are shown there; if you have forgotten it, set a new one on the same page.
To change it, see Change your Stealth VPN password.
5) Switching from free to full access
FAQ and troubleshooting
The app says my username or password is wrong.
Make sure you are using the VPN login from the plan, not your website login. Open the service page in your dashboard and check the username; if in doubt set a new password there and sign in again.
I did not get the free access code.
Wait a few minutes and check spam. The email comes from [email protected]. If nothing arrives after 10 minutes, open a ticket with the address you used.
Does one plan work on my phone and my laptop?
Yes. Sign in with the same plan login on each device, up to 5 at once.
My plan has not renewed and the app signed me out.
Settle the open invoice in your dashboard and the login works again straight away. The username and password stay the same.
Still stuck? Open a ticket with your plan, your operating system, the location you chose and what you tried. A real person replies, usually within a few hours and always within 24 hours.